Contact information

📩 Contact The Velvet Realm

We’re here to help with orders, questions, or anything related to your experience with The Velvet Realm.

🖤 Customer Support:

For all enquiries, including:

  • Order issues
  • Shipping updates
  • Returns & refunds
  • Product questions

Please contact us via email:

📧 Email: thevelvet.realm67@gmail.com 

We aim to respond within 24–48 business hours.

 

📦 Order Support:

To help us assist you faster, please include:

  • Your full name
  • Order number
  • A clear description of your issue

This allows us to resolve your request more efficiently.

 

💬 Social Media:

You can also connect with us here:

  • TikTok: https://www.tiktok.com/@thevelvetrealm
  • Instagram: https://www.instagram.com/thevelvet.realm
  • Pinterest: https:// pinterest,com/thevelvetrealm

We post updates, drops, and behind-the-scenes content regularly.

 

Response Times:

We respond Monday to Friday, excluding public holidays.

Messages sent outside of business hours will be answered on the next working day.

 

🖤 Final Note:

The Velvet Realm is built for people who love detail, story, and expression. Every message matters to us, and we’ll always do our best to support you.